Terms and Conditions

NRUNO is provided by Norbert Rauhut · Im Rühmt 35c · 22145 Hamburg · Deutschland · support@nruno.com. These terms apply to the website, dashboard, Connector access and NRUNO cBot.

NRUNO is technical software that receives customer-configured TradingView signals and routes them to a connected cTrader instance. The cBot may perform customer-defined exit management.

NRUNO does not create, assess or recommend trading signals, manage portfolios or provide investment advice. No profit, specific execution time or uninterrupted broker execution is promised.

A personal account with accurate information is required. A contract starts when NRUNO confirms registration or a paid order, or enables access. Before a paid order, plan, total price, billing period, term and cancellation information are shown clearly.

The trial lasts 14 days after confirmed activation and includes one Connector. No card is required. It ends without an automatic charge or conversion to a paid plan. One trial per person normally applies.

The selected plan defines the number of Connectors. Prices shown at checkout include applicable VAT. Annual plans are billed in advance for the displayed annual period; monthly plans are billed monthly. The named payment provider processes payment.

The customer is responsible for all strategies, signals, symbols, volume, stop-loss, take-profit, exit and trailing settings, and for broker, cTrader and TradingView configuration. Keys and webhook URLs must be kept confidential.

NRUNO aims for high availability but cannot promise uninterrupted service. Maintenance and failures or delays involving internet access, TradingView, cTrader, brokers, data centres or payment services may affect operation. Customers should test in Paper mode and monitor execution and emergency controls.

For the contract term, the customer receives a limited, non-transferable right to use NRUNO within the purchased scope. Software, trademarks, text and design remain protected.

Liability is unlimited where mandatory law requires it, including intent, gross negligence and injury to life, body or health. For minor negligence affecting an essential duty, liability is limited to typical foreseeable loss. Mandatory consumer rights remain unaffected.

The trial ends automatically. The paid term and billing period appear in the order summary. Monthly and annual plans can be cancelled no later than five calendar days before the next renewal date.

For consumers, the contract continues after the initial term only for an indefinite period and may then be cancelled at any time with five calendar days’ notice. Statutory and extraordinary termination rights remain unaffected.

NRUNO may develop features while preserving the agreed core benefit. Express consent will be requested where legally required for changes to these terms.

German law applies, while mandatory consumer protections in the customer’s country of residence remain unaffected. NRUNO is not obliged and is currently not willing to participate in consumer arbitration proceedings.